Hospitality Facilities Management and Design details how to keep every area of a hotel property running smoothly. The book takes a systems approach to hospitality facilities issues, while also providing a summary based on functional spaces within a property.
This third edition features information on facilities management and design issues. Learn how technology can streamline operations procedures, how to balance environmental concerns with guest satisfaction, and how to communicate effectively with hotel engineering personnel.
- Thorough statistics
- Information to reflect current developments and trends
- Practical examples
- Case studies at the end of several chapters
David M. Stipanuk, Cornell University
©2006, 16 Chapters, Softbound