Certified Guestroom Attendant quickSTART Study Guide
quickSTART (Skills, Tasks, and Results Training) for Individual Positions offers flexible training and certification for in-demand hospitality positions.
The quickSTART study guide is divided into three sections for the trainee:
• Knowledge that all hospitality employees need
• Knowledge specific to the Guestroom Attendant position
• Skills Validation List
The quickSTART Skills Validation List can be used during on-the-job training in a work or learning lab setting. Upon successful completion of each training topic, the trainer observes the trainee as they demonstrate the tasks to meet property standards.
• Study Guide
• Certification exam scan sheet
Successful candidates who complete the quickSTART program and pass the 30 multiple-choice Guestroom Attendant certification exam with a score of 70% or higher will receive a certificate, lapel pin and global recognition for their accomplishment.
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