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Supervision in the Hospitality Industry (Spanish)


This textbook offered in Spanish helps hospitality supervisors hit the ground running with the skills they’ll learn in this book. They will be prepared to juggle with expectations of management;guests;employees;and governmental agencies. New case studies help employees practice solving problems they may face on the job.



Supervision in the Hospitality Industry (Spanish)

This textbook also provides resources to help employees create a professional development plan for their hospitality career.

Authors: Raphael R. Kavanaugh, Ed.D., CHA, Purdue University;
and Jack D. Ninemeier, Ph.D., CFBE, CHE, Michigan State University
©2007, 14 Chapters, Softbound
ISBN 978-0-86612-399-0



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