Description
Certified Breakfast Attendant START Instructor Guide
The START for Breakfast Attendant Instructor Guide is the trainer resource for the START and quickSTART training programs for the Certified Breakfast Attendant.
START is training presented in a classroom setting. quickSTART is training on-the-job.
Programs for individual positions include the following sections:
- All Employee Knowledge
- Position-Specific Knowledge
- Job Breakdowns (START)
- Skills Validation List (quickSTART)
The Breakfast Attendant training features concise instructions for training new or prospective employees on how to perform 16 key tasks correctly. These include:
- How to properly handle food from receiving to service
- How to interact with guests and handle complaints and requests
- Knowledge of cross-contamination, foodborne illness, and food allergens
- How to set up side stations, display breakfast items, and maintain tables
Instructor Guide includes:
- Trainer materials and learning resources, including competencies, quizzes, and activities.
- Printable certification exam questions for the Breakfast Attendant position.
Successful candidates who complete the START or quickSTART program and pass the 30 multiple-choice Certified Breakfast Attendant exam with a score of 70% or higher will receive a certificate and lapel pin.
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