ServSafe Workplace is a comprehensive online training program rooted in the cultural and social issues affecting today’s restaurant and hospitality work environments. It is designed to combat sexual harassment in the workplace and create a safe environment for all employees. This new product line focuses on mitigation and management of issues associated with the work and safety of employees and will assist in strengthening every establishment’s stance against harassment in the workplace.

ServSafe Workplace equips employees and managers with training to help manage emerging risks and advance the positive culture of the foodservice and hospitality industries. These programs will combine online training to create consistent messaging, while providing additional free resources such as breakroom posters, videos, and discussion guides to reinforce key training points.

Sexual Harassment Prevention Training

Employee

Online course: $22

The Employee edition of Sexual Harassment Prevention is an interactive program designed specifically for employees working in food service and hospitality. It provides employees with facts about what sexual harassment is (and isn’t), how to report it, and why a harassment-free workplace is every employee’s right. Industry examples describe a variety of sexual harassment scenarios and the impact they can have on individuals and the work environment. Developed in compliance with EEOC guidelines, the program takes a frank and modern approach to addressing and preventing sexual harassment in the workplace.

Language: Spanish, English

5 Modules | 30 minutes

 

This course will:

  • Define sexual harassment and the two forms it can take.
  • Understand the harmful impact sexual harassment can have on victims, businesses, and those who harass.
  • Recognize conduct that’s appropriate, and not appropriate, for work.
  • Understand when and how to report sexual harassment.

Manager

Online course: $30

The Manager edition of Sexual Harassment Prevention for the Restaurant Industry is an interactive program designed specifically for managers working in foodservice. Building on the content in the employee program, the Manager edition focuses on the vital role managers play in creating and promoting a harassment-free workplace culture and provides them with the tools they need to respond confidently and appropriately to sexual harassment claims. Developed in compliance with EEOC guidelines, the program takes a frank and modern approach to addressing and preventing sexual harassment in the workplace.

Languages: Spanish, English

9 Modules | 60 minutes

 

This course will help you:

  • Define sexual harassment and the two forms it can take.
  • Understand the harmful impact sexual harassment can have on victims, businesses, and those who harass.
  • Recognize conduct that’s appropriate, and not appropriate, for work.
  • Understand when and how to report sexual harassment.
  • Recognize employer and manager liability for reporting and addressing sexual harassment.
  • Learn how to create a harassment-free culture in the workplace.
  • Understand how to investigate sexual harassment claims in the workplace.

Understanding unconscious bias

Employee

Online course: $22

The Employee edition of Understanding Unconscious Bias in Restaurants is an interactive program that sheds light on the existence of unconscious bias and guides restaurant employees in their interactions with guests and fellow employees. Developed in conjunction with the Multicultural Foodservice & Hospitality Alliance (MFHA), the course is designed specifically for employees working in food service and includes restaurant-industry examples that depict a variety of scenarios in which unconscious bias may occur and the impact they can have on individuals as well as the work environment.

Language: Spanish, English

5 Modules | 30 minutes

 

This course will help you:

  • Define unconscious bias and the many forms it can take.
  • Understand the impact that bias can have on interactions with guests and fellow employees.
  • Understand how to conduct yourself with a greater awareness of others’ perspectives.

Manager

Online course: $30

The Manager edition of Understanding Unconscious Bias in Restaurants is an interactive program that sheds light on the existence of unconscious bias and guides restaurant managers in their interactions with guests and fellow employees. Developed in conjunction with the Multicultural Foodservice & Hospitality Alliance (MFHA), the course is designed specifically for managers working in food service and includes restaurant-industry examples that depict a variety of scenarios in which unconscious bias may occur and the impact they can have on individuals as well as the work environment.

Language: Spanish, English

9 Modules | 60 minutes

 

This course will help you:

  • Define unconscious bias and the many forms it can take.
  • Understand the impact that bias can have on interactions with guests and fellow employees.
  • Understand how to conduct yourself with a greater awareness of others’ perspectives.
  • Understand the impact that bias can have on interactions with guests and fellow employees.
  • Learn how to proactively and re-actively manage situations in which bias occurs.
  • Manage employee interactions to promote a more respectful and inclusive workplace.
  • Learn how to deal with difficult situations to minimize impact on the business.

Frequently asked questions

How long is the course?

Employee is about 30 mins
Manager is about 60 mins

What is the difference between the manager course and the employee course?

The Employee course is five modules focusing on recognizing and reporting sexual harassment whether it happens to you or someone else (bystander training.) The Manager course includes the first five modules from the Employee section and includes an additional four modules. This content focuses on liability, investigating claims of sexual harassment and creating a harassment free workplace and a positive, inclusive culture.

Does the course have closed captioning / subtitles?

Yes, users can turn captions on and off using a button on the bottom of the course interface.

What languages are available?

English and Spanish

What is the difference between the restaurant course and the hospitality course?

The topics are the same, however the context for the content and the testimonials will change depending on if you are in the hospitality or the restaurant courses.

How do I purchase the course for my entire staff?

To purchase more than 10 courses, contact us at .

Contact

Training Solutions Contact

Contact Information


More information about your request