Select Your Style

Choose your layout

Color scheme

Enabling Independence – Service for Guests with Disabilities (Bilingual)

$230.95

This video highlights the unique needs of guests with various disabilities and identifies how lodging employees can accommodate their desire for independence. It also covers expanded ADA requirements regarding power-driven mobility devices, service animals, and practical steps you can take to ensure the safety and satisfaction of guests with disabilities.

The video/DVD is presented in English and Spanish. Contemple el video clip en Español

Category:

Description

Enabling Independence – Service for Guests with Disabilities (Bilingual)

The Americans with Disabilities Act (ADA) guarantees basic rights for people with disabilities, including full and equal access to your property and services. However, it’s up to you to understand the best way to deliver quality service to guests with disabilities.

Companion material includes:
• One Leader’s Guide (in English)
• One Bilingual Learner’s Guide (in English and Spanish in a side-by-side format)

©2011, 33 minutes

Reviews

There are no reviews yet.

Be the first to review “Enabling Independence – Service for Guests with Disabilities (Bilingual)”

Your email address will not be published. Required fields are marked *