This DVD training program features techniques and strategies for handling guestroom inspections and repairs in hotels. Viewers will learn about common inspection items, including doors and locks, sprinklers, Internet connections, HVAC units, drapes and windows, bathroom fixtures, and mini-bars.
The program also provides an overview of several basic repairs, including shower heads, ceilings, faucet leaks and drips, caulk and grout replacement, damaged carpet, and damaged wallpaper or drywall.
A PDF companion guide included on the DVD features a full guestroom inspection checklist, descriptions of all repair procedures presented in the video, discussion questions, and training activities.
©2009, 43 minutes