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Certified Maintenance Employee START Instructor Guide


The START Instructor Guide for Certified Maintenance Employee includes everything needed for trainers to deliver in a classroom setting or train on-the-job with the quickSTART program.



Certified Maintenance Employee START Instructor Guide

The START for Maintenance Employee Instructor Guide is the trainer resource for the START and quickSTART training programs for the Certified Maintenance Employee.

START is training presented in a classroom setting. quickSTART is training on-the-job.

Programs for individual positions include the following sections:

  • All Employee Knowledge
  • Position-Specific Knowledge
  • Job Breakdowns (START)
  • Skills Validation List (quickSTART)

The Maintenance Employee training features concise instructions for training new or prospective employees on how to perform 14 key tasks correctly. These include:

  • Discussing the importance of OSHA regulations and personal protective equipment
  • Explaining the benefits of green initiatives for a property
  • Summarizing the role of maintenance workers in property safety and security
  • Listing common tools and how to prepare, inventory, and maintain them

Instructor Guide includes:

  • Trainer materials and learning resources, including competencies, quizzes and activities.
  • Printable certification exam questions for the Maintenance Employee position.

Successful candidates who complete the START or quickSTART program and pass the 30 multiple-choice question Certified Maintenance Employee exam with a score of 70% or higher will receive a certificate and lapel pin.


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