Job Description: The linen room assistant is responsible for organizing the laundry for the guest rooms and the restaurant and banqueting departments.
Your day-to-day duties may involve:
- collecting linen to wash and clean
- stocktaking
- liaising with the housekeeping team
The linen assistant will wash, dry, and press the linen using large-scale, professional equipment. You will issue fresh linen for use in the various departments and collect used linen. As high standards of cleanliness are important the linen assistant will check that all linen is clear of damage and general wear and tear.
Every department within the hotel will require linen and often at short notice. This means as a linen assistant you’ll need to keep the equipment in an orderly manner, so you can produce the correct stock quickly. You’ll communicate regularly with the housekeeping team to ensure there is the right number of sheets and towels for the new arrivals. You will also need to account for every item by taking regular stock takes.
You will report to the floor manager who will support you with your daily duties and coordinate your tasks.
Skills:
- Give customers a positive impression of yourself and your organization
- Maintain a safe, hygienic, and secure working environment
- Maintain housekeeping supplies
- Provide a linen service
- Receive, move, and store customer and organization property
- Work effectively as part of a hospitality team
- Work using different chemicals and equipment
Available Training and Certifications
- Hospitality Workplace Safety Training
- Certified Guest Service Professional (CGSP®)
- Certified Guestroom Attendant
