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Annual ProStart Educator Training Institute

Nov. 4-5

The Westin Bellevue

600 Bellevue Way NE, Bellevue, WA 98004

Cost: $75

This season's institute will be at the Washington Hospitality Convention in Bellevue, WA. ProStart educators will attend the full workshop of program on Monday, the Pathways Dinner, and a hotel tour of the Westin Hotel on Tuesday morning.


Monday, Nov. 4

7:30 am // Registration

8:00am // Breakfast

8:45am // Keynote

  • Building a workforce and strong communities through the lens of equity, diversity and inclusion - Marilyn Strickland, president & CEO of the Seattle Metropolitan Chamber of Commerce

9:45am // Break 

10:00am // Breakouts

  • Ways to Enhance Accessibility - Daman Wandke and Kyann Flint, AbiliTrek
  • Recruitment, Training & Retention - Thomas Tomasevic, T2 Team
  • Exceeding Expectations in Customer Service - Dan Moore, Pandion Consulting & Facilitation
  • Restaurant Technology - Gabe Winslow, Smart Pickle

10:45am // Break

11:00am // Morning Session

  • Unconscious Bias in the Workforce - Gerry A. Fernandez, founder and president of the Multicultural Foodservice & Hospitality Alliance (MFHA)

12:30pm // Lunch & Trade Show

2:30pm // Breakouts

  • Expert Resources for You - Moderated by Rick Braa
  • Sustainability in the Workplace - Troy Alstead, Ocean5
  • Lodging Trends - Chase Oeser, STR
  • Beverage and Spirit Trends - Justin Stiefel, Heritage Distilling Co. and Paul Asikainene, Ste. Michelle Wine Estates

3:15pm // Break

3:30pm // Afternoon Session

  • Unique Ways to Source Employees - Moderated by David Faro, Washington Hospitality Education Foundation. Panelists include Angela Chen, Farestart and Sue Mason, What's Next Washington

4:30 pm // Break

5:00 pm // Reception in Trade Show

6:00 pm // Pathways Dinner & Silent Auction


Tuesday, Nov. 5

TBD // Optional hotel tour at The Westin, Bellevue

11:00 am // End of day