Annual ProStart Educator Training Institute

This season’s institute will be at the Washington Hospitality Convention in Bellevue, WA. ProStart educators will attend the full workshop of program on Monday, the Pathways Dinner, and a hotel tour of the Westin Hotel on Tuesday morning.

Agenda

Monday, Nov. 4

7:30 am // Registration

8:00am // Breakfast

8:45am // Keynote

• Building a workforce and strong communities through the lens of equity, diversity and inclusion – Marilyn Strickland, president & CEO of the Seattle Metropolitan Chamber of Commerce

9:45am // Break 

10:00am // Breakouts

• Ways to Enhance Accessibility – Daman Wandke and Kyann Flint, AbiliTrek
• Recruitment, Training & Retention – Thomas Tomasevic, T2 Team
• Exceeding Expectations in Customer Service – Dan Moore, Pandion Consulting & Facilitation
• Restaurant Technology – Gabe Winslow, Smart Pickle

​10:45am // Break

​11:00am // Morning Session

• Unconscious Bias in the Workforce – Gerry A. Fernandez, founder and president of the Multicultural Foodservice & Hospitality Alliance (MFHA)

12:30pm // Lunch & Trade Show

2:30pm // Breakouts

• Expert Resources for You – Moderated by Rick Braa
• Sustainability in the Workplace – Troy Alstead, Ocean5
• Lodging Trends – Chase Oeser, STR
• Beverage and Spirit Trends – Justin Stiefel, Heritage Distilling Co. and Paul Asikainene, Ste. Michelle Wine Estates

​3:15pm // Break

3:30pm // Afternoon Session

• Unique Ways to Source Employees – Moderated by David Faro, Washington Hospitality Education Foundation. Panelists include Angela Chen, Farestart and Sue Mason, What’s Next Washington

​4:30 pm // Break

​5:00 pm // Reception in Trade Show

​6:00 pm // Pathways Dinner & Silent Auction

Tuesday, Nov. 5

TBD // Optional hotel tour at The Westin, Bellevue

11:00 am // End of day