Customer Service Training DVD

Satisfying your customers and making them want to return is an essential part of your restaurant’s success. Employees may not always have the skills needed to provide exceptional service. Restaurant scenarios will teach employees how to listen to customer needs, handle difficult situations and demonstrate outstanding service. Employees learn key elements such as

  • Being knowledgeable, professional, and attentive
  • How to handle an unhappy customer
  • Staying focused on the customers

Running time approximately 22 minutes. English with English/Spanish captioning.

Preview a clip of the video:

 

This training is also part of a 3 DVD set, including Staying Social Media Smart and Harrassment and Discrimination Prevention. Each DVD is $125 or get the training trio for $300. Click here to order this DvD or here to purchase the whole set.